The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
It's not letting me upload my files what's wrong?
Make sure you are uploading to the right web
directory ,which is inside the public_html or www...
Views: 244
My ftp fails to connect why?
If your FTP progam is not connecting properly, here's some possible reasons:
1. Your...
Views: 253
Where can I download a free FTP?
We recommend downloading WS FTP from here.
We have also heard good things about SmartFTP.com...
Views: 276
Why doesn't my FTP password change when I change my cPanel password?
Please allow 24 hours for your FTP password to
sync with your cPanel password. If it does not...
Views: 235
If you are behind a router enable passive FTP mode
If you are behind a router, please enable passive FTP mode.
Views: 245
My FTP is really slow or disconnects a lot. Why?
Go into your FTP options and see if passive
mode is checked ,if it is, uncheck it. If it is not...
Views: 254
